Help Desk

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees.

One-Click Ticket Management
We pay attention to every click because we know when you're dealing with hundreds of tickets, every one counts.
Managing tickets with Rhino Support is fast, efficient and easy to use (for both you and your team). From the main control panel you'll be able to:

• View the ticket message by hovering over the subject.
• Quickly assign tickets to a user or department.
• View tickets by creation date or last activity.
• Mark as important, delete and so much more.